Returns & Exchanges
At Midland RockHounds, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn and unwashed merchandise.
Initiate Your Return
Contact our customer service team via email or visit our stadium pro shop with your order number and receipt to start the process.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Ship or Drop Off
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, or bring it directly to the team store.
Receive Refund or Exchange
Once we receive and inspect your items, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing